Have your say

In undertaking our review, we want to listen to you. There are many ways that you can have your say. See below to find out how.

Welcome to have your say. This is where you can let us know what you think about the NDIS.

We know many of you have already shared your experiences and ideas with other reviews. We want you to know that we are starting our work by looking at all those past reviews. This way you don’t have to repeat what you have already said. We want to know what you think about how the NDIS is working now.

You can tell us as little or as much as you like and you can tell us in the way that best suits you. Some of the ways are:

  • write us a note
  • make a video
  • send us a recording
  • answer some questions.

There are more details about how you can do that below.

Before you get started, it would be helpful to read our paper, called Our Approach. We hope it will help you think about what you want to say. There is also a summary version and an Easy Read version (PDF 1 MB).

How to have your say


Anyone can share their experiences online by either:

  • answering some simple questions
  • uploading a written, audio or video submission.

Please upload your file(s) by using the 'Choose files' button within the submission form. You can upload up to 5 files with a combined file size of 100 MB. If you would like help to upload your files, please contact us as early as possible so we can discuss secure ways for you to share them with us.

You can have your say at any time during this review.

But at the moment we are planning our work for next year. So we would like to hear from you as soon as possible. We want to know what is most important to you. Anything you can tell us to help us plan our work for next year would be useful. It doesn’t have to be long.

We know that this is a busy time of year, and if you have time we would like to hear from you by the end of the year. Please contact us if you need more time.

Please remember that this is only the first chance to have your say – there will be lots more chances next year.

Have your say online

Guidance in providing a written, video or audio submission

If you would like to provide a written, video or audio submission, we have put together some questions to guide you. These are focussed on your three main problems or concerns with the NDIS. We know you may have many more but this way the review can start with focusing on what is most important to you.

  1. What are your three main problems or concerns with the NDIS?
  2. How do these three main problems affect you and/or others?
  3. What do you think are possible solutions to those problems?
  4. What parts of the NDIS are working well for you?

What happens with the information I provide? How will my personal information be handled?

The NDIS Review Secretariat is part of the Department of the Prime Minister and Cabinet (the Department). The NDIS Review Secretariat is seeking your views to inform the findings of the Review of the National Disability Insurance Scheme. The goal of the Review is to put people with disability back at the centre of the NDIS and restore trust, confidence and pride in the NDIS.

Giving information to this review is voluntary. You can choose not to answer some questions or stop at any time, for any reason. You do not have to provide your personal information (such as your name). If you choose not to, the NDIS Review will not be able to contact you to discuss your submission.

If you share your story with the NDIS Review it may be made public. You can let us know which (if any) of your personal information you do not want us to disclose. We will not make your personal information public without your consent.

We may disclose your personal information to another Australian government agency or organisation if that agency or organisation is better placed to assist you.

The privacy and security of your personal information is important to us, and is protected by law. If you have questions or concerns about privacy please visit our Privacy page. The Department’s Privacy Policy explains how the Department handles information, how you can request access to or correct your personal information, and includes the contact details of the Department’s Privacy Officer (privacy@pmc.gov.au).


Tell us about your experiences in your own words.

If you have a support person, advocate or trusted person, they can also help you.

If you are Deaf or hard of hearing or if you are a First Nations person (Aboriginal and Torres Strait Islander) and you would like to have your say in your language contact the NDIS Review. We can provide interpreters and translators.

National interpreter symbol

Have your say news

Read all news

You are invited to have your say

We know how important the National Disability Insurance Scheme (NDIS) is to you. It's important to us too. We are very pleased to invite you to have your say about the NDIS.

22 November 2022
On this site you’ll find information about what we consider when we make decisions under the National Disability Insurance Scheme (NDIS).

Review panel meets people with disability in Canberra

The independent NDIS Review panel are holding their first direct consultations with people with disabilities and families in Canberra on Monday, 21 November 2022.

14 November 2022
NDIS Contact

NDIS Webinar

On 20 October 2022, Jean Cotchin from Every Australian Counts hosted a webinar with the Hon Bill Shorten MP and the Independent Panel members in attendance.

25 October 2022