Skip to main content

Submission SUB-B4B3-000411 (Nick)

Submission reference
SUB-B4B3-000411
Individual's name
Nick
Submission type
General submission
What are your three main problems or concerns with the NDIS?

1 - The recipients of NDIS are audited and have to jump through hoops, whereas providers are not.

2 - Providers should be only permitted to charge based on their experience or qualifications. Too many people with zero qualifications are charging out at the highest rate permissible simply because they can. (ie we were told by a support worker that 'they won't look at working with anyone for under $90/hr'.)

3 - NDIS auditors preference 'mainstream' providers which is not always possible in regional or remote areas and baulk at non-mainstream providers despite offering similar services.

4 - Bureaucracy between service providers. Too many walls between services especially with regard to mental health services.

How do these three main problems affect you and/or others?

1 - It is the quality of service being provided that should be assessed/audited. Once a child or person has the diagnosis they are made to justify their continuation of the NDIS provision.

2 - Too many support workers sitting on their arses smoking bongs or playing playstation while they are 'caring' for the recipient.

What do you think are possible solutions to those problems?

AUDIT the providers. Make sure that support workers have a minimum qualification. Make sure the recipients needs are being met.

Mainstream providers are fleecing the NDIS program by charging top dollar for travel time, admin time, work that isn't being done - copy and paste etc.

What parts of the NDIS are working well for you?

There are some excellent providers and support workers.