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Submission SUB-B7F5-000503 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

1. Difficulties with accessing NDIS - I work in public MH and supporting people to complete the required NDIS paperwork (ARF, support letters, consent form) and then assertively follow up with the NDIS to ensure access is met or providing additional information to meet access. Supporting consumers to NDIS reviews and preparing them for same. It is a high level of work to meet access and I am unsure how people would access NDIS if they did not have assertive supports following up same.
2. Difficulties with support workers - I have found a number of support workers are unskilled in supporting people with severe and complex mental health issues and this is difficult for

How do these three main problems affect you and/or others?

These issues require high levels of advocacy from services to ensure people receive a basic level of funding that is required for them to live in the community. It is exhausting having to argue with NDIS to ensure someone gets a basic level of funding.

What do you think are possible solutions to those problems?

Increased accountability for NDIS planners and access decision makers
State specific email to ensure a response is more accessible
Training for NDIS workers and COS'
Safe environments for workers
Adequate funding for people - not having

What parts of the NDIS are working well for you?

Good NDIS COS's and support works advocating for appropriate funding and supports
NDIS workers being held accountable for their decisions and making plans to follow up
Adequate funding
Timely access to OT and psychologists that are NDIS funded

Is there anything else that you would like to tell the NDIS Review?

The whole process