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Submission SUB-B7Y3-000785 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

The differing information that NDIS and VSP provide disability organizations on Restrictive practices and Behavior support planning. when the two departments meet with an organization and openly argue with each other during a meeting, and both parties blatantly telling you to do what they say. puts an organization in a difficult position. in the end the client themselves is not really thought of. it's very hard to know what to do as an organization. Also, the restrictive practice training is outdated and does not meet the requirements for therapy or behavior services. A lack of understanding about behavior support. A lack of understanding about the complexity of the clients. they do not provide constructive support on how to handle complex behaviors, expecting organizations work it out but not providing constructive support. being negative towards training provided by Australian tertiary institutions. being ridiculed for being honest and reporting all incidents. instead of being supported. means a reluctance to be honest about reporting incidents in the future.

How do these three main problems affect you and/or others?

Organizations are losing staff due to the complexity and requirement, so loss of skilled staff, takes years for a person to develop skills working with people with complex behaviors. Clients and families suffer from lack of support.

Organizations withdrawing from providing complex behavior services, when you have federal and state services arguing with each other in a meeting to provide advice, and you are left to get on with it, it's too much of a risk to an organization to continue.

More up to date real, meaningful training to providers and staff.

What do you think are possible solutions to those problems?

State and Federal services need to agree on a solution.
More training, a comprehensive course for people working with clients and families dealing with severe and complex behaviors
Instead of a blame and shame approach to organizations being honest about reporting incidents and BSP a culture of learning and support would go a long way.

What parts of the NDIS are working well for you?

I have worked across a number of Community Health, Disability, Child, Youth & Family services over many years. The issues I raised are across all sectors.