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Submission SUB-B8C8-002067 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

1. The number of shoddy providers out there who are unregistered and who are providing poor practice - if the registration process was easier and cheaper then more people would become registered which would improve the quality of services.
2. Challenges with implementing providers not actually implementing strategies outlined in BSPs - they seem to be stretched too thin, don't understand the importance of it and really aren't motivated to make tangible changes to their supports.

How do these three main problems affect you and/or others?

1. As a practitioner who works hard to uphold excellent quality of service, it does a disjustice to me when there is so much poor "behaviour support" being delivered and makes it harder for me to do my job as I am currently an anomaly in the field.
2. Implementing providers are not held accountable to implementing BSPs - it is still very much seen as optional and not enough emphasis is put on the benefits and necessity of providers implementing recommendations.

What do you think are possible solutions to those problems?

Registration should be made easier, cheaper and quicker - 12 months wait for registration is simply absurd.
More education to providers around their obligations - providers seem to be so bogged down in paperwork that they cannot actually implement the work with the participants - which ultimately means the participant's lose out.

What parts of the NDIS are working well for you?

It is the only system of funding in Australia I have known.

Is there anything else that you would like to tell the NDIS Review?

There needs to be way more oversight into unregistered providers utilising NDIS funds - the quality of services is vast and quite a lot I have come across is either extremely poor or neglectful/negligent e.g. unauthorised RPs and there is nothing really that can be done to hold them accountable.