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Submission SUB-B8Z9-002010 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

From a psychosocial provider perspective.
1. Self managed transport funding not being used for transport. I have been a SC for 3 years and participants I worked with NEVER use the funds on transport, NEVER.
2. Conflicts of interest. Family and friends providing support services. Invoicing for supports that are not being provided. This happens a lot.
3. Anyone with an ABN charging the maximum hourly rate, with nil experience, nil insurance. This rate should be for larger providers with staff overheads only. No one should be paid $60+ per hour to support a participant, you have enabled greed to flourish.
Stop plan managed funding... the things I hear people getting away with and calling it "flexible". Able bodied participants receiving professional cleaning services, laundry services, meal prep and delivery just because they can.
I continue to see funding provided to build capacity wasted on participants whom feel entitled, that are able to manipulate the OTs and planners, albeit faking their actual functional capacity, or being coached on how/what to say.
Personally, I believe the best thing the NDIS could do is cease plan management, and enforce all providers to be NDIS registered. Plan management has allowed anyone with an ABN to abuse NDIS funding and rort the system. I acknowledge for some it has been amazing, however it's just to easy to commit fraud (use flexibly), and of course people will charge the maximum, just because they can.

How do these three main problems affect you and/or others?

Personally I have lost faith in the NDIS. All I mostly see is greed with very few quality providers. People with disabilities deserve better.

What do you think are possible solutions to those problems?

Cease plan management and enforce NDIS registration. Stop any soletrader with an ABN charging the maximum rate unless they have employees and overheads (insurance, workers compensation, mandatory training etc). Stop paying transport funding direct into participants bank accounts so they can purchase cigarettes and alcohol.

What parts of the NDIS are working well for you?

Seeing the difference it can actually make to the few people whom I have seen make the most orbit, who actually show appreciation, work towards their goals, cherish their independence, and build their capacity to reduce their reliance.

Is there anything else that you would like to tell the NDIS Review?

I believe the idea to allow choice and control for participants has been life changing for those that genuinely need and want to work towards their goals. Choice and control has given the power back to the people living with disability. I am 100% a believer that this is the right direction. However, unfortunately the NDIS has made it a free poorly regulated market that has allowed access to greedy, poorly trained individuals to easily invoice plan managers for questionable services.