Skip to main content

Submission SUB-C2W6-000578 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

Everything is weighted in favour of large organisations. Small providers are being pushed out due to extraordinary demands on compliance - both in cost and time demands.
Price limits do not allow for a business to pay admin / manager / owner and staff. Staff costs have escalated, insurance has increased, cost of providing software etc has increased yet the price limits are almost static.
There is no margin to allow for a business to operate and generate a living wage for the employer.

How do these three main problems affect you and/or others?

I have had to close down everything except my own personal participants. I still have to pay for auditing and compliance - it's not cost effective. I miss my team and participants but NDIS has forced us all to go different directions. My staff don't like their new employers, the participants are not as happy as they were - none of which was their fault, or mine.

What do you think are possible solutions to those problems?

See above - unrealistic NDIS price limits and Fair Work creating an unworkable scenario for small business. I had under 15 employees so could not employ them part time. I also could not afford to employ an admin professional. NDIS has never valued small providers.

What parts of the NDIS are working well for you?

None. I am getting ready to exit the sector after 15 years.

Is there anything else that you would like to tell the NDIS Review?

Large organisations may have infrastructure to fund non income producing roles but they do not have the luxury of actually know staff or participants. The personal touch is not possible. NDIS has forced the choice and control from people by slowly choking small business to death.