Our Terms of Reference

Part 1 – How the NDIS works

A group of people taking part in a meeting.

The Panel will learn about the experiences of participants.

A question mark above a thumbs up and thumbs down, and an arrow pointing to the middle of a gauge.

And they will learn about how well the NDIS works now.

An NDIS document and a stack of 3 calendars.

The Panel will work out what the NDIS can do to last a long time.

An NDIS document, with an arrow pointing to parliament house.

They will also learn about ways to make the NDIS connect with other services.

For example, the NDIS connecting with services from the Australian Government.

A woman helping a man read a document.

The Panel will learn about how the NDIS can help people with disability who need more support to join the NDIS.

2 women sitting at a table talking.

And the Panel will learn about how people who aren’t participants use disability supports.

For example, how well these supports meet their needs.

The Panel will learn about how the NDIS:

A group of four people looking at a document together at a table.

  • makes decisions

A woman supporting a man. They are both smiling.

  • supports participants.

A woman supporting an NDIS participant, and a goals icon.

And the Panel will learn about how the NDIS helps participants to work towards their goals.

An NDIS document, a dollar sign icon and a thumbs up.

The Panel will find out how much it costs the NDIS to work well.

For example, how much it costs the NDIS to plan supports and services.

They will also work out ways the NDIS can manage:

Some notes and a stack of coins, and a thumbs up.

  • money well

A gauge showing high risk.

  • risks if they happen.

Part 2 – The market of disability services and workers

A shop front under a hand holding a person, and a hand holding a cog.

The market is the supports and services people can find and use.

A shop front with a question mark, and an arrow pointing up.

The Panel will find out how the market can grow.

This can help providers support participants to work towards their goals.

An NDIS document, a shop front and an arrow pointing up.

The Panel will also find out how the NDIS can help the market grow.

A person giving money to another person, with a tick.

The Panel will work out how to make paying providers easier.

A farm house beside a paddock.

The Panel will also find out how to grow markets that don’t have many supports and services.

This includes markets in places far from large cities and towns.

A support worker helping a man in a wheelchair in his home.

The Panel will work out how to have enough living supports available.

For example, support to help participants with day‑to‑day tasks in their home.

A woman smiling with thumbs up. She is holding a clipboard with an information icon on it.

And the Panel will also find ways to make information about the NDIS better.

This includes information:

A document labelled 'Supports' showing a hand holding a person, and a document labelled 'Services' showing a hand holding a cog.

  • about supports and services

A woman showing a man with disability how to play a guitar.

  • for carers who deliver supports that aren’t part of the NDIS.

The Panel will work out how the market can:

A woman with her hand on another woman's shoulder, and her other hand up in a 'stop' gesture.

  • protect participants

A plus sign above a muscular arm flexing.

  • be stronger.

And the Panel will find out how providers can work with organisations that make sure:

A woman gives two thumbs up.

  • everything works well

A document titled 'Rules' with a tick.

  • everyone follows the rules.

A man with his hand raised, and a document showing a sad face.

The Panel will also work out how to make it better for providers to report bad behaviour.