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Submission SUB-B1P2-002214 (Anonymous)

Submission reference
Submission type
General submission
What are your three main problems or concerns with the NDIS?

There is no one to support persons with initial form request for NDIS and many are unsure on where to start to navigate it.
Many support coordinators aren't doing their job.
So many families cannot understand the breakdown of what they can utilise the funding for.
ADHD need to covered by NDIS funding as many people are suffering from this at it is a diagnosis that is lifelong for some people meaning it impacts permanently on daily life.

How do these three main problems affect you and/or others?

In the role that I do I find that I am picking these issues up and supporting families to navigate what is needed.
ADHD is impacting many families especially parenting capacity to parent meaning in our role we have families constantly being reported to CP and always reentering our service because they need daily supports to function and parent and this is not being met.

What do you think are possible solutions to those problems?

There should be a worker available for those who need support getting their NDIS forms completed.
There should be checks on support coordinators and supervision, some coordinators act like the money is theirs and therefore what is needed by the client is not being received then the funding is wasted as its not used and not meeting the clients needs.
There needs to be an easier explanation of how to use funding and a clarified breakdown of what it can be used for.

What parts of the NDIS are working well for you?

The structure of the program and what it is designed to address is working well just needs a few bumps ironed out. Especially when support coordinators think they know what is best for client's but the client knows what they need they don't need to be told otherwise or have funding restricted because it's like the coordinators are spending their own money.

Is there anything else that you would like to tell the NDIS Review?

I feel that the clients who choose to have families are not getting the supports they need to fulfill that right. There should be some way to fund assessments as many families can't afford to have it completed.